One of the hardest but most enjoyable jobs out there is becoming a sales development representative (SDR). SDRs are in charge of educating potential customers about a company’s goods and services. They are responsible for engaging and conversing with these leads to convert them into clients.
As you might have guessed, a tech sales job is not simple. You must have excellent oral and written communication skills to excel in your career. In addition, you must be extremely meticulous and fully knowledgeable about the commodity or service you’re attempting to market.
What Does a Typical Day in an SDR’s Life Look Like?
Let’s get a taste of what a Sales Development Representative does in a day. Learn more about an SDR’s ordinary day-by-day life:
Discreet and effective mornings
A Software Salesperson starts the day off much the same as someone with a 9 to 5 job would. They awaken in the morning, typically before eight. Being composed and effective in the early morning hours is something that many Outbound Sales Representatives (OSR) emphasize. It’s time to get ready for the workday. OSRs want to be calm and relaxed in the morning because the rest of the day would include chatting with people.
Making plans for the day
An Inside Sales Representative (ISR) would sit down following the meeting to review their itinerary for the day. It’s time for them to commemorate significant occasions and ensure they don’t miss anything. Scheduling can take minutes to an hour, depending on how organized they are.
The day’s job has now started. Many sales development people first address the most difficult problem—emails—. Usually, Tech Sales would discover an overcrowded inbox full of various issues. A crucial part of a Tech Sales’s work is to solve each of these.
An up-front meeting
Software Sales often have a brief stand-up meeting with the team as soon as they arrive at the office. This meeting aims to inform the SDRs of the day’s goals. These sessions often last no longer than 30 minutes.
Creating a list of prospects and setting a daily goal
A typical tech sales job might compile a list of possible customers and prospects after handling emails. It is a crucial stage in tech sales’ work. Their work performance will improve the more leads they can convert.
Creating a list of persons to contact on that day would take an SDR some time. This pick, though, is not arbitrary. It takes a lot of consideration and investigation to determine which prospects have the best conversion potential. Only after numerous metrics have been verified is the list created.
An ISR has put in a lot of effort to this day. To be more focused and awake when speaking with clients at this point, they prefer taking a brief break. Everyone has a different method for relaxing, but the majority decide to take a break after focusing on timetables, meetings, lists, and emails.
Dealing with customers
When Software sales call prospects and have in-depth interactions with them, it is the most exciting part of their work. Understanding the prospect’s problems and their goals is the goal of a good sales development representative (SDR). The SDR must present an effective solution after realizing this. While the procedure appears relatively straightforward, it entails several hours of in-depth discussions, arguments, and attempts at persuasion.
The amount of work following lunch will depend on how the first few calls go. They often start with the next call if there are more to make. If not, they catch up to the rest of the group.
Updating on social media
These days, many SDRs must also follow up with current events and social media trends. They remain informed about international events and how they may impact their business by doing this. Depending on workload, this section may be omitted every weekday.
Reporting to the supervisor
An ISR must provide the manager with an update after completing the day’s conversations and emails. Typically, it happens well after lunch and in the afternoon or evening. Be aware that an ISR must communicate with the team as a whole.
Make plans for tomorrow.
SDRs would create an immediate plan for the next day after the workday. By doing so, more work is done, and time is saved.
While working as SDR may be exciting and rewarding, there may be challenging times. Finding and keeping experienced SDRs is quite challenging; it’s one of the hardest professions since it calls for perseverance, inventiveness, and a go-getter mentality. No day will ever be the same as Tech Sales. There will always be new leads to follow up on, businesses of all sizes to contact, contacts to make, verticals to work in, etc. There is hence a wide variation.